TJ
Theo J
1 reviews | Active since Mar 2021
03 Aug 2021, 11:12
Run around
<div>I'm so disappointed in debt busters as they are giving me the run around I'm a client of them and will be debt free soon to all my attempts they give me miss calls and then sending sms saying they phoned me finaly when they phoned me today I was put on hold for 20min and then someone else answer and asked if they can have my details I dont even know if the person works there asking for my details again I have sent so many emails and I'm tired and feel very disappointed in them </div>
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Replies (3)
DebtBusters SA's replyOfficial
03 Aug 2021, 11:47Dear Theo J
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply03 Aug 2021, 11:47
Official
Dear Theo J
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
TJ
Theo J's updateReviewer Update
03 Aug 2021, 16:40Ok I will be waiting for the call
TJ
Theo J's update03 Aug 2021, 16:40
Reviewer Update
Ok I will be waiting for the call
TJ
Theo J's updateReviewer Update
04 Aug 2021, 17:39Good day I still waiting on feedback regarding my account I dont know what the problem is,I have been with debt busters for so long and this is the treatmen i get when my "debt free"day is coming closer I'm doing all effort to communicate with debt busters and today the consultant said that she will sent me a ticket iets almost night and still nothing is this the dedication that debt busters is showing there clients she also said that someone will be assigned to my case so the matter can be resolved till now no ticket no one assigned to my case,correct me if I'm wrong but debt review companies are there to give poeple a second chance to start over financially,what happened to all that talk I was given in 2017 about starting over or was those all lies toe set me up for failure and now I spent money on emails and phone calls to get hold of debt busters I'm truelly shock at this treatment and my dreams of becoming "debt free"are crushed thank you debt buster I would bother or phone u again??
TJ
Theo J's update04 Aug 2021, 17:39
Reviewer Update
Good day I still waiting on feedback regarding my account I dont know what the problem is,I have been with debt busters for so long and this is the treatmen i get when my "debt free"day is coming closer I'm doing all effort to communicate with debt busters and today the consultant said that she will sent me a ticket iets almost night and still nothing is this the dedication that debt busters is showing there clients she also said that someone will be assigned to my case so the matter can be resolved till now no ticket no one assigned to my case,correct me if I'm wrong but debt review companies are there to give poeple a second chance to start over financially,what happened to all that talk I was given in 2017 about starting over or was those all lies toe set me up for failure and now I spent money on emails and phone calls to get hold of debt busters I'm truelly shock at this treatment and my dreams of becoming "debt free"are crushed thank you debt buster I would bother or phone u again??