RP
Roxanne P
1 reviews | Active since Oct 2021
03 Aug 2022, 09:01
RUDE DEBT BUSTER CALL CENTRE AGENT 😡
Good day
I'm not here to complain about Debt Busters itself but about its call centre.
I had a Riaan(I think he said his name was), call me and tell me where he was phoning from and then I told him I'm not interested. He had the cheek to be rude to me asking me "what am I not interested in", he was practically shouting at me.
For one, if a person that any call centre agent calls says they're not interested, they're not interested. Be curtious and say ok, have a great day and thank you. I had to hang up on him because of how he addressed my reply 😡
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DebtBusters SA's replyOfficial
03 Aug 2022, 09:05 Dear Roxanne P
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters
DebtBusters SA's reply03 Aug 2022, 09:05
Official
Dear Roxanne P
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters