CW
Charmaine W
1 reviews | Active since Feb 2013
19 Oct 2023, 13:45
Request for FILE TRANSFER
On the 4th October i have asked Debt busters to send my file through to another company and they said NO. they have send me NCR17.W form to say they have cancelled my application due to non payment. I don't dispute the non payment because i lost my job, was i suppose to go and ***** just to pay them. I am taking this matter further should this people not send through my file as requested on the 4th October. I do not want to deal with Debt busters anymore. I wish i knew then what i new now. People should stay away from debt busters. Both myself and my husband decided on moving our file and they have a problem because they get money from somewhere to keep our file. Just pass it on and all will be good.
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Replies (2)
DebtBusters SA's replyOfficial
19 Oct 2023, 13:48Dear Charmaine W,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Best regards,
DebtBusters SA's reply19 Oct 2023, 13:48
Official
Dear Charmaine W,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Best regards,
CW
Charmaine W's updateReviewer Update
19 Oct 2023, 13:53Why are you telling me about your escalation channel. After i've went through the right channels. I will send them an email but i promise you this wont end here.
CW
Charmaine W's update19 Oct 2023, 13:53
Reviewer Update
Why are you telling me about your escalation channel. After i've went through the right channels. I will send them an email but i promise you this wont end here.