1 reviews | Active since Sept 2017
Request for clearance certificate
I'm under debt review from 2011. Now I've settled every thing. I send the paid up letter on the 21 August 2017. I was told that it will take 21 working days to be given clearance certificate. Now 21 days is over , I called to request the certificate as promissed. After 3 calls to different agents, I'm told that the clearance certificate is taken to administration for approval and it will take 5 - 7 working days to be given to me and be sent to all credit burous
Dear ***
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Thank you,
Debtbusters
Dear ***
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Thank you,
Debtbusters