Repossess my vehicle even when under debt review

I've been with Debt Busters since May 2022 to cover all my creditors, including my vehicle that is under finance with ABSA, and never missed a payment. On Monday, 13th February 2023 ABSA showed up at my work place to repossess my vehicle, claiming that I didn't pay my account. I immediately phoned Debt Busters, because the day I signed up with them they told me that no creditors may take my assets or harass me. They informed me that without the sheriff of the court letter they cannot take my vehicle, so the guy from ABSA leave and informed me that they will be back by the end of the day with the sheriff of the court letter to collect my vehicle. I phoned Debt Busters and ask them what I can do from now on, they informed me that the NCR Form 17.1 was submitted to ABSA Vehicle Finance, but they never acknowledge or approve the letter (No response was received from ABSA regarding the NCR Form 17.1) I asked them what we can do regarding this matter and the lady informed me that the problem has been escalated. I phoned the legal department of ABSA Vehicle Finances to find out why they want to repossess my vehicle even though I am under debt review, the lady informed me that according to her system I was no longer under debt review since September 2022 Since this day, Hyphen (the collection company) have receive their money each month on time and I receive monthly statements where they show that ABSA Vehicle Finances is being paid, but on my vehicle statement the payments that is allocated to my account doesn't match with Hyphen's statement. I mailed them on Tuesday and ask where we stand with this matter and the have rep**** that the matter have been escalated. Yesterday and this morning I ask for a follow up on the situation, but no reply. This is really busy to become a major problem to me, because I need my vehicle to do my work and I pay them monthly administration fee to make sure this doesn't happen and to response to my mail.