JN
Johanna N

1 reviews | Active since Dec 2015

28 Mar 2023, 12:32

REMOVE THE CREDIT ENQUIRY ON MY NAME, I HAVE NO DEALINGS WITH YOU!!!!!!

I made an enquiry regarding what a debt review process entails with Debt busters in January and I was reassured that this would not affect my employment chances with Financial Services Sectors if I were to take up the option, I later received notification that there had been a credit enquiry on my profile

To my annoyance, I requested that this be removed because it affects my credit score and I have been trying to secure employment with the banking Industry

After numerous emails to a consultant by the name of Mawanda Mzazi, no feedback has been received and the enquiry continues to reflect on my name ....I do not have any dealings with this company and nor will I be considering doing anything with them in the future

I DEMAND THAT THE ENQUIRY BE REMOVED OFF MY NAME!!!!

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Replies (1)
DebtBusters SA
DebtBusters SA's reply28 Mar 2023, 12:58
Official
 Dear  Johanna T

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.