TT
Tandiwe T

1 reviews | Active since Feb 2023

24 Jan 2024, 15:37

Remove My Application as I do not need your assistant.

I app**** then cancelled the application but under my credit profile its reflecting as "under debt review". I don't understand why they are not removing my name there as I am paying my debts myself. They told me they will not remove my name until I finish paying my account of which I am no longer using their services. All I wanted was for them to remove me as their client on debt review as I cancelled the debt review application. My credit profile has improved but "DEBT BUSTERS" is showing there. Very angry with them.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply24 Jan 2024, 15:46
Official
Dear Tandiwe T,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.