1 reviews | Active since May 2016

04 Jan 2024, 09:14

Rejected supposedly

I have a letter from Debt busters - notification of rejected debt counselling. now on the national credit burau Transunion Its showing debt busters has me under debt counselling. Have been asking them to correct it as per Transunion they have to correct it.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply04 Jan 2024, 09:15
Official
Dear Roxzane C

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

 Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters

Best regards,