TA
Tracey A

1 reviews | Active since Sept 2012

27 Nov 2023, 16:16

Reinstate debt review and assistance.

I requested a call back today and have been sent from pillar to post in order to be assisted and getting debt review reinstated. I am not getting the correct information and steps to follow in order to do so.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply27 Nov 2023, 16:58
Official
Dear Tracey,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.