mT
modise T
1 reviews | Active since Dec 2014
12 Mar 2024, 21:18
Refusal of service
Refusal of service The below is a response from debt busters official when I humble requested for telephonic recordings which will illustrate that the process followed is not correct and they do not act in the best interest of their clients.
The response is below.
Please note that we are unable to provide you with call recordings as this is the intellectual property of DebtBusters.
I will be closing the matter on my side as we are unable to issue a clearance.
Kind Regards,
Lauren Damon | Client Service and Retention Consultant - Escalations Specialist
T: *** | F: *** | www.debtbusters.co.za
Operating hours: 08h30 – 17h00 Mon-Fri
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Replies (1)
DebtBusters SA's replyOfficial
13 Mar 2024, 08:08Dear modise,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply13 Mar 2024, 08:08
Official
Dear modise,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.