HP
Heleen P

1 reviews | Active since Dec 2016

01 Sept 2020, 12:06

Refusal of cancellation of services

I requested cancellation of the services end of July and Aug 2020. However the Debit order still went off this morning. I tried to reverse the debit order at the bank to no avail. I have subsequently joined Tribunes SA and requested the necessary documentation, but nothing received it even a call back. I'm looking forward to hear from you.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply01 Sept 2020, 12:10
Official
Dear Heleen P

Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kind Regards
DebtBusters