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Ntsikelelo

1 reviews | Active since Nov 2023

16 Nov 2023, 19:45

Refund

I'm not happy at all with their service, Ziphozinhle Mgolozelwa is the worst assistance, she promised me the creditors will not debit on my account but they did, and now she's not answering my calls and emails for a refund, it's been 3 weeks now calling her everyday with no joy. It's very frustrating and hurting because I expected help from them. I will not recommend DebtBusters to any one, I've been **** to a lot 😡😡😡

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Replies (1)
DebtBusters SA
DebtBusters SA's reply17 Nov 2023, 08:18
Official
Dear Ntsikelelo,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.