raw deal

I am been sent the same letter of response since my 1st cancellation and that they are awaiying feedback from the creditors . I called all of mine and none were ever contacted hence I made payment arrangements yet you still want to put me under debt review when you on your side failed and getting the consultant to call at the last hour and the d=satating that I had to cancel before the 19th but you were unreachable and Ms. Lauren Damon trying to dumb play me and her team I cancelled and you want to keep me because of you rotten reasons. Sipho be a man and man up by also telling your manager Sipho the truth. CSU email system is just as useless with delay tack ticks. Tell hyphen I cancelled and terminated, and I request a release don't force a broken relationship. You are destroying me so stop it I am not a devil worshipper and don't work on commission with contracts that are not transparent and afterwards you will be told about NCR but nothing in the beginning.