RD
Reuben D

1 reviews | Active since Jan 2013

10 Nov 2022, 14:03

Rather pay the creditors directly

Pathetic service....no direct lines to reach your consultant, all my calls to them are over 15 minutes long. Been emailing consultant for so long and no response.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply10 Nov 2022, 14:35
Official
Dear Reuben D

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
 
 Regards,