ST
Salomi T
1 reviews | Active since May 2012
18 Jul 2023, 19:35
Quick to sign you up but slow to get your name cleared
I have been with you for 4 years. Last month I settled all my debt through debt busters and your consultants who never take my call (they are always busy) said the process of getting my clearance letter takes 3 weeks. I followed up and finally get a response saying they are still waiting for 4 accounts paid up letters? Asking me to get the letters myself? I called one creditor and got my letter within a day? Sent it to u and guess what? No response! Can you please deliver on what you promised!? Let me see if now I get a response?
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DebtBusters SA's replyOfficial
19 Jul 2023, 08:04Dear Salomi T,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
DebtBusters SA's reply19 Jul 2023, 08:04
Official
Dear Salomi T,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.