PULLING MY HAIR OUT !!!!!!!!

When I first joined Debtbusters, everything went smoothly. I never missed a payment and all my accounts were coming down nicely. The only account that was going to carry on going was my bond - which I would carry on paying myself.

Anyway, to cut a long story short, all my accounts (except the bond) had 0.00 balances - which was confirmed in months of those PDA statements that we get. I instructed Debtbusters to get the rehabilitation done so I could be finished with the whole process. Debtbusters then sent me an email to say oops - there was still nearly R20 000 due to MFC.

After a long time fighting with Debtbusters to try and get answers, I get advised by them that MFC gave them the wrong figure to start with which they never checked - so both Debtbusters and MFC both *****ed up. BUT GET THIS, I still have to pay the R20 000 even though I didn't make the mistake.

And you just CANNOT get their CEO on the telephone or e-mail.

I can't get over the level of incompetence and lack of service that we all are becoming very complacent about. These are people that are dealing with our money - you'd think that they would have more care.