provide service
When I initially signedup with these guys I was really happy with my decision, and the progression of the repayment. The problen started when some of the accouts got paid up and were not updated, when I pointed that out it became my jo to follow up. The communication is minimal and condescending.
3 months down the line I have no answers and the same payment will still e made to these creditors, and no one cares to make this a priority. Its not okay for a company whose services I elected and continue to pay for, to not honor their end of the agreement
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DebtBusters SA's replyOfficial
19 Mar 2024, 14:27Dear Ntsikie M,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Best regards,
DebtBusters SA's reply19 Mar 2024, 14:27
Official
Dear Ntsikie M,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Best regards,
's updateReviewer Update
20 Mar 2024, 15:27yhea even with your escalation process we are not getting anywhere. I have the original agreement with you, a document that I agreed to. Now I am being told that the agreement magicaly changed without my conscent. And that the said paid up account was not paid up you, yet that account was paid monthly untill it got paid up. what kind of mickey mouse do you think I am kanti.
you are making matters worse, at this point... if the issue is not resolved within 5 business days , I will cease my service with you because inompetence annoys me, it infuriates me. Add a condescending undertone to the situation as you are doing. I know what I agreed to, you cannot just make changes to that agreement as it suits you.
you are making matters worse, at this point... if the issue is not resolved within 5 business days , I will cease my service with you because inompetence annoys me, it infuriates me. Add a condescending undertone to the situation as you are doing. I know what I agreed to, you cannot just make changes to that agreement as it suits you.
's update20 Mar 2024, 15:27
Reviewer Update
yhea even with your escalation process we are not getting anywhere. I have the original agreement with you, a document that I agreed to. Now I am being told that the agreement magicaly changed without my conscent. And that the said paid up account was not paid up you, yet that account was paid monthly untill it got paid up. what kind of mickey mouse do you think I am kanti.
you are making matters worse, at this point... if the issue is not resolved within 5 business days , I will cease my service with you because inompetence annoys me, it infuriates me. Add a condescending undertone to the situation as you are doing. I know what I agreed to, you cannot just make changes to that agreement as it suits you.
you are making matters worse, at this point... if the issue is not resolved within 5 business days , I will cease my service with you because inompetence annoys me, it infuriates me. Add a condescending undertone to the situation as you are doing. I know what I agreed to, you cannot just make changes to that agreement as it suits you.