CA
Cedine A

1 reviews | Active since Aug 2024

13 Aug 2024, 14:49

Process was fine but aftercare not good

Debtbuster have been failing me since I finished my debt review. Have been struggling with sorting out fees and insurance after I paid my full creditors. The process was seamless though. I Did not have much issues during my 5 years.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply13 Aug 2024, 14:56
Official
Dear Cedine A,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.