RT
Riaan T
1 reviews | Active since Apr 2015
22 Nov 2023, 16:43
Poor to no Feedback
Poor feedback, vague answers. when asking to speak to a senior person, i get put on hold for endless amount of minutes. Sesethu & Neo does not tell the truth and avoids responsibility for the incorrect information they claim they gave me. Absolutely disappointing service, especially being so long with this company.
Helpful (0)
Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
22 Nov 2023, 17:02Dear Riaan,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Best regards,
DebtBusters SA's reply22 Nov 2023, 17:02
Official
Dear Riaan,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Best regards,
RT
Riaan T's updateReviewer Update
28 Nov 2023, 09:51Good day, still no feedback after 5 days. all i received was a whole lot of arrogance from Sumaya, also being a huge imposition for her to deal with my complaint. I would really appreciate someone else dealing with my complaint / request. MAYBE then i will get the desired results.
RT
Riaan T's update28 Nov 2023, 09:51
Reviewer Update
Good day, still no feedback after 5 days. all i received was a whole lot of arrogance from Sumaya, also being a huge imposition for her to deal with my complaint. I would really appreciate someone else dealing with my complaint / request. MAYBE then i will get the desired results.