1 reviews | Active since Apr 2022
Poor Shady Service from Debt Busters South Africa
I joined Debt Busters about 4 months back , and the agent Aphinde advised that my monthly repayments will be R20300 which i gladly agreed that was all my debt. I noticed that my loan was also getting debited as well , when i contacted DB i was pushednfrom agents to agent , eventually after 4 months the team leader called me and stated my new repayment is R26450 , when i questioned the the team leader about why the jump he advised that they were still in talks with the creditors . i did say to the team leader the repayment is to much and i went to Debit Review cos i need to live , his response was its up to you , if you feel this is too much we can cancel the aggremrnt with the creditors .Debt Busters when they want you to sign on they are like honey , and one done its to hell with you . customer service is pathetic , no responses Dnt be fooled with them
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
