CB
Carike B

1 reviews | Active since Jun 2016

12 Aug 2020, 09:30

Poor service/no help or assistance

Poor service delivery! Dont use them. Even when you settle your accounts and debt early it still reflects that you are listed under debt review at the banks and There is no assistance Whatsoever with accounts that was settled In full that is still reflecting As unpaid For months including an outstanding balance on the credit bureau, EVEN if you settled that acc a year ago! Most importantly you cant get hold of your debt Counsellor Amanda Ntisana to actually speak to them!

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Replies (1)
DebtBusters SA
DebtBusters SA's reply12 Aug 2020, 09:38
Official
Dear Carike B

Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kind Regards
DebtBusters