WB
Wouter B

1 reviews | Active since May 2022

02 Sept 2022, 09:44

Poor service from Debt busters

Since middle of August 2022 i try to get hold of Debtbusters by phone only to either hold for more than 10 min listening to a tune and get cut of or been answered and transfereed to different divisions with no luck to get any help or solutions They deducted a installment end of August after 2 big accounts was settled to the value of plus minus 200k Today again i was on the phone with a consultant for more than 30 min without a positive outcome This is the poorest service i ever had from a company so far

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Replies (1)
DebtBusters SA
DebtBusters SA's reply02 Sept 2022, 10:02
Official
Dear Wouter B

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
 
 Regards,
 DebtBusters