TV
Trevor V

1 reviews | Active since Dec 2022

05 Apr 2024, 08:35

poor service

<div>Hi I have a problem that debt busters cant resolve I am under debt Consoling with them and my account was double debited by them and the bank. I now have no money to service for the month I have send emails to them for help and no one responded. Regards Michael ********</div>

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Replies (3)
DebtBusters SA
DebtBusters SA's reply05 Apr 2024, 09:00
Official
Dear Trevor V,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.

TV
Trevor V's update08 Apr 2024, 06:35
Reviewer Update
Good Morning

I hoped to have received a call but nothing till now.
what more must I do to get your attention

Regards
Michael
***
TV
Trevor V's update08 Apr 2024, 12:05
Reviewer Update
Hi

A ref 723781 is not what I was hopping for.
Is this what you call service.
I am really not happy with the service you giving me.
So I am going to have to do this the whole month.
i did not expect this type of service from your company.

Regards
Michael