HK
Hadiah K

1 reviews | Active since Mar 2011

23 Feb 2022, 12:58

POOR SERVICE DELIVERY!!!!!!

<div>I wrote a review on this company on 13th January 2022 in the hopes that someone would call me back and assist me with getting settlement balances for my accounts listed with them and I did receive a call from a guy by the name of +++++++. He promised to send me all the information in 24/48 hours I required to see if I am able to settle it and get my name cleared sooner. Its the 23rd February 2022, I am still waiting on this information and for them to stop a debt order loaded for R6011.00 on my account which I don't have as I am unemployed. It pains me to say this but I AM EVER SORRY I JOINED THIS COMPANY AS 'EMPTY PROMISES' SHOULD BE THEIR SLOGAN. HORRIBLE SERVICE INDEED!!!!</div>

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Replies (1)
DebtBusters SA
DebtBusters SA's reply23 Feb 2022, 13:00
Official
Dear Hadiah K

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters.