KC
Kriban C

1 reviews | Active since Apr 2017

08 Feb 2024, 11:55

Poor service

Terrible service to get a sign up and very poor aftercare. Got financially put into a corner because Tapiwa was not clear when he signed me up and gave me false hope. Now it's take it or leave it from their side. Promises from mangers and supervisors to call back but they stringing me along with no feedback and a mistake on their side cost me an account been debited which I still don't have the refund for.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply08 Feb 2024, 11:58
Official
Dear  Kriban C,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.