SZ
Siya Z
1 reviews | Active since Jun 2017
29 Aug 2025, 17:23
Poor service
No feedback, have followed again and again, regarding my clearance certificate but no response. I have asked about them updating on DHS, again no feedback, just being ignored, its very frustrating because i made sure to fulfill my obligations, now the debt counsellor is not doing their part, this is extremely frustrating!!!!!!!!!!!!!!!!
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DebtBusters SA's replyOfficial
01 Sept 2025, 08:15Dear Siya,
Thank you for sharing your concerns with us. We sincerely apologise for the frustrations you have faced regarding your clearance certificate and the lack of feedback. Your experience is important to us, and we would like to investigate this matter further.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
DebtBusters Team
DebtBusters SA's reply01 Sept 2025, 08:15
Official
Dear Siya,
Thank you for sharing your concerns with us. We sincerely apologise for the frustrations you have faced regarding your clearance certificate and the lack of feedback. Your experience is important to us, and we would like to investigate this matter further.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
DebtBusters Team