Poor service and operational etiquette

Poor communication and transparency especially once they start receiving your bulk payment. I would advise against using them until you fully understand the process and get an estimate breakdown of the payment structure that will be presented to your creditors. Your creditors only receive payments after 3 months according to the sales agent, essentially you end up being worse off thean when you started.Secondly their call centre will hound you for your monthly payment but not assist you promptly when you escalate are debt harassment to them. Stay clear of them if you can and if not read your monthly statement throughly.