MK
Modise K

1 reviews | Active since Mar 2014

07 Oct 2020, 15:02

Poor Service and Incorrect information just to get people to take their product.

Bad service and incompetency. Cant even give a review. Wont even recommend them to my worst enemy. NCR is failing us here.

0
Replies (3)
DebtBusters SA
DebtBusters SA's reply07 Oct 2020, 15:42
Official
Dear Modise

Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters
MK
Modise K's update12 Oct 2020, 21:48
Reviewer Update
I was impressed when i received a call regarding my review only to find out that was only done to keep me quite. I have not heard from Debt Busters since and when i call, no one seem to know what is happening or even give me indication of when my query will be resolved. They do not understand how their mistakes affect people's lives. It is sad!!!
MK
Modise K's update14 Oct 2020, 23:10
Reviewer Update
Im Still waiting for response on my Query.