MV
Morne V
1 reviews | Active since Mar 2010
02 Oct 2019, 13:25
POOR SERVICE
Very Poor Service from Debtbusters, I must constantly ask for my report, and never receive any curtsy calls from them. I am now more than five years with them, and they have neglected to pay one of my accounts for three months. Be careful with Debtbusters they are NOT what they are selling you when you apply for Debt Review. I had it with them. Over the phone they promise you that you may leave whenever you want, well just try and then they threaten you. If you don't believe this well bump your nose and find out for yourself.
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Replies (2)
DebtBusters SA's replyOfficial
02 Oct 2019, 14:04Good day Morne,
Your review will be forwarded to a Senior Relationship Manager who will investigate and get back to you within the next business day.
Have you logged in on your client profile via our online portal www.smartcents.co.za. This platform provides you with all your relevant and specific payments and account info and you can liaise directly with a Query Manager (via the chat box or Contact Us button).
Regards
The DebtBusters Team
Your review will be forwarded to a Senior Relationship Manager who will investigate and get back to you within the next business day.
Have you logged in on your client profile via our online portal www.smartcents.co.za. This platform provides you with all your relevant and specific payments and account info and you can liaise directly with a Query Manager (via the chat box or Contact Us button).
Regards
The DebtBusters Team
DebtBusters SA's reply02 Oct 2019, 14:04
Official
Good day Morne,
Your review will be forwarded to a Senior Relationship Manager who will investigate and get back to you within the next business day.
Have you logged in on your client profile via our online portal www.smartcents.co.za. This platform provides you with all your relevant and specific payments and account info and you can liaise directly with a Query Manager (via the chat box or Contact Us button).
Regards
The DebtBusters Team
Your review will be forwarded to a Senior Relationship Manager who will investigate and get back to you within the next business day.
Have you logged in on your client profile via our online portal www.smartcents.co.za. This platform provides you with all your relevant and specific payments and account info and you can liaise directly with a Query Manager (via the chat box or Contact Us button).
Regards
The DebtBusters Team
MV
Morne V's updateReviewer Update
03 Oct 2019, 15:10Still NO reply from DebtBusters, I do believe that there are no person in DebtBusters who are able to read a e-mail. As I have send a e-mail on the 11th of September 2019 in how my money must be distributed, however DebtBusters refused to PAY MY DEBT or THEY TOOK THE MONEY FOR SOMETHING other than my Debt, as it was clearly not paid, because I am ignored by DebtBusters and they do not get back to me. PUBLIC USERS BE CAREFUL.
MV
Morne V's update03 Oct 2019, 15:10
Reviewer Update
Still NO reply from DebtBusters, I do believe that there are no person in DebtBusters who are able to read a e-mail. As I have send a e-mail on the 11th of September 2019 in how my money must be distributed, however DebtBusters refused to PAY MY DEBT or THEY TOOK THE MONEY FOR SOMETHING other than my Debt, as it was clearly not paid, because I am ignored by DebtBusters and they do not get back to me. PUBLIC USERS BE CAREFUL.