TN
Tsireledzo N

1 reviews | Active since Jun 2016

29 Jun 2021, 20:28

Poor service

Very unprofessional services they are rendering, I submitted all my documents to them after that the Lady called Shaakirahs called me advising me she is a negotiator. After three weeks called her not available, send her different emails to her without responds, calling the office line being promised she will call me back until today no call. The worse part they are deducting money and also credit providers are deducting money you being left with nothing in your bank account they ***** you to zero rand. Their service is very poor and unprofessional. Also tried to send different emails to Sanelisiwe but with no help, thanks to Debtbusters for ruining my finances, they are so rude and arrogant, unprofessional.

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply30 Jun 2021, 07:32
Official
Dear Tsireledzo N

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters
TN
Tsireledzo N's update07 Jul 2021, 14:32
Reviewer Update
Good day Debtbusters I am still waiting for your cancellation for your service since you promised to come back to me.......