BG
Boniswa G

1 reviews | Active since Jul 2018

17 Aug 2022, 13:16

Poor service

Debt busters have excluded an account when concluding the debt review process. It's been 3 months now begging them to contact the said company and make payment arrangements with them but I'm not winning. I want out, I'm done with them. It's also a hassle trying to contact them, they don't respond to emails. Arnold Kaziboni, Yuan Chi Lu, Sardhanand Jeetun.

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply17 Aug 2022, 14:24
Official
Dear Boniswa G

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters 
BG
Boniswa G's update24 Aug 2022, 09:09
Reviewer Update
No one has contacted me to date. I am going to escalate this further