YR
Yumna R

1 reviews | Active since Sept 2020

28 Sept 2020, 23:43

Poor Service

I have been trying to get mu accounts reinstated since the beginning of August. Still waiting on feedback since 10 September. Zikhona Mbuli keeps saying they are waiting on feedback from consumer friend. Debt busters has no problem with debiting their premium on time but cannot resolve something that was meant to be sorted out long ago. I would definitely not recommend debt busters to anyone. Poor service. Extremely frustrating to constantly have to go to hello peter before someone will assist you

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Replies (1)
DebtBusters SA
DebtBusters SA's reply29 Sept 2020, 10:02
Official
Dear Yumna R

Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosofficeatdebtbusters.co.za.

Regards
DebtBusters