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andile M
1 reviews | Active since Jul 2020
28 Jan 2026, 12:19
Poor service
I had a bad experience with agent from DebtBusters name Khanya after I cancel the application of debt review. The agent drop call after making calls to request cancel statement
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DebtBusters SA's replyOfficial
28 Jan 2026, 14:19Dear Andile M, Thank you for taking the time to share your concerns with us. We sincerely apologise for the experience you have described. Your feedback is very important, and we would like to understand the matter further.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
The DebtBusters Team
DebtBusters SA's reply28 Jan 2026, 14:19
Official
Dear Andile M, Thank you for taking the time to share your concerns with us. We sincerely apologise for the experience you have described. Your feedback is very important, and we would like to understand the matter further.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
The DebtBusters Team