DH
Daryl H

1 reviews | Active since Dec 2016

09 May 2023, 14:30

Poor portal ,they cannot account for payment

Poor services ,I have done a payment on your people's portal and you'll saying the debit order returned ,which means you'll have no control of payment done on your guys portal. I have sent through all the documents to you agent ,please let me know where is the payment cause the bank statement shows you guys and the amount debited but your accounts department cannot account for it ,you'll are bunch of silly fools.please speak with your collections consultant Vuyisa Mdana he does have the bank statement showing you guys been paid.

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply09 May 2023, 14:32
Official
Dear Daryl H,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters. 
DH
Daryl H's update10 May 2023, 13:14
Reviewer Update
Hi when will I receive feedback it's a another day and no feedback