Poor Management & Service

This company's service is TRASH. They don't answer your emails, your calls, your issues at ALL. IF you are lucky to get an answer or a query resolved its probably because it's basic. Anything that requires them to apply themselves whereby they need to investigate, be pro active, follow up and provide feedback. THEY CANNOT! LISTEN TO ME THEY CANNOT. I have given this company substantial information, even calculations/recon, detailed information in order to go an expedite an account closure, obtain a letter in order for them to update my credit. NOTHING has been done. NOTHING! I basically did EVERYTHING. Debtbusters has no professionalism, no plan, no actual leadership to understand, identify and action cases or matters successfully. It's a poorly run organization. I don't know if it's bad attitude, poor business mentality or disease that these companies based in Cape Town are F#CKING SLOW! and get NOTHING done. I have brought debtbusters to the attention of the regulator. I await their response so that I can pursue the full extent of my complaint and poor management of my affairs to the ombudsman. Such companies have this attitude that nothing will touch them, they know people in the courts, we don't care as long as we get our money mentality. That's FINE! All roads like that come to an end, justice will & must prevail. I WOULD STRONGLY ADVISE to ANY individual you to rather speak to your credit providers and make arrangements with them and honor your agreement to PAY your accounts.UNFORTUNATELY I am a victim of poor customer service, aswell as my own poor financial management at the time but I am bringing it to your attention if you were considering this avenue.