1 reviews | Active since Nov 2021
poor handling of a serious situation, Loss of money.
i have done myself dirty, if you are reading this please stay away from debt review! i repeat stay away from debt review.
i had opted to settle my aco****s early of which i did. they advised me to say that the debit that was set go off for that month all that money will go to the remaining account. but guess i was the fool.
the money was sent to an account that was settled. i called and enquired about the issue and kept getting the run around...called every month to enquire about the account and kept getting the same message....this was up until i got my clearance, and just before this i enquired and the result was the same. i call them again and now they are saying there is nothing they can do i have to follow up on my own.
where do i even begin and who do i even call? all my money now is lost! and they cant help. never opt so settle accounts becuase if you have a debit of 10k for example that money is gone forever!!!!.
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration regarding the payment allocation, the difficulties you encountered in obtaining assistance, and the concerns you have raised following the settlement of your accounts and receipt of your clearance certificate.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration regarding the payment allocation, the difficulties you encountered in obtaining assistance, and the concerns you have raised following the settlement of your accounts and receipt of your clearance certificate.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
