Poor customer service/**** Debtbusters Sa

I signed up with them in 2022 after realizing that my finances were not going well. 1st thing they failed to pay creditors on time 2nd they have just stopped debiting my account and I decided to pay creditors directly. Just around November 2022 their settlement department informed me that I can get discounts if I pay into their account and they negotiate with creditors, i paid the money and got discounts to my surprise my credit card are not paid as I got emails from attorneys collecting on behalf of standard bank saying no payments were received, I forwarded the email to debtbusters and they have ignored my emails since the 11th of July 2023.