cM
colin M
1 reviews | Active since Jul 2010
08 Apr 2024, 08:12
Poor customer service
I've been trying to phone debtbusters and everytime i do the line gets disconnected, i am trully not happy with the payments department of this organization as i am using my airtime to phone, stay on the line for long to get help and then get disconnected. This is really POOR service
Helpful (0)
Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
08 Apr 2024, 08:56Dear colin,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply08 Apr 2024, 08:56
Official
Dear colin,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
cM
colin M's updateReviewer Update
11 Apr 2024, 09:43Kindly advise on your turn around time cos i am still waiting.
cM
colin M's update11 Apr 2024, 09:43
Reviewer Update
Kindly advise on your turn around time cos i am still waiting.