1 reviews | Active since Oct 2017
Poor customer service
Our account has been handed over to so many people that nobody knows whats going on. We dont get any feedback around our questions and the debtors are still harrassing us for payments. We chose this company for its excellent reputation however we have yet to see anything positive out of this. We last complained on the 31 August 2017 and to date nobody has responded. We are under more stress now that we started the consultation than before.
Dear Heslop00,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Thank you,
Debtbusters
Best regards,
Dear Heslop00,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Thank you,
Debtbusters
Best regards,