MK
Mzwandile K
1 reviews | Active since Apr 2020
19 Aug 2021, 17:27
Poor customer care
I have been trying to get hold of them since i have paid off all my accounts and sent all necessary proof of payment as from the 13th August 2021 and i haven't received any response up to date. I want my name off debt review but how is that possible if they are no longer attending to me. Since covid 19 started their quality of service became poor.
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Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
20 Aug 2021, 08:29Dear Mzwandile K
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply20 Aug 2021, 08:29
Official
Dear Mzwandile K
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
MK
Mzwandile K's updateReviewer Update
13 Sept 2021, 00:48Thank you
My issues is attended and I got my Clarence certificate. What is left is for the Bureau to remove the debt review listing status.
My issues is attended and I got my Clarence certificate. What is left is for the Bureau to remove the debt review listing status.
MK
Mzwandile K's update13 Sept 2021, 00:48
Reviewer Update
Thank you
My issues is attended and I got my Clarence certificate. What is left is for the Bureau to remove the debt review listing status.
My issues is attended and I got my Clarence certificate. What is left is for the Bureau to remove the debt review listing status.