LL
Lindiwe L
1 reviews | Active since Mar 2016
12 Mar 2024, 15:06
Poor communication
The offering is excellent but their communication leaves a lot to be desired. The call center agents don’t send SMSes they promise to send and the email enquiries go unanswered
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DebtBusters SA's replyOfficial
12 Mar 2024, 15:12Dear Lindiwe,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply12 Mar 2024, 15:12
Official
Dear Lindiwe,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.