AW
Adri W

1 reviews | Active since Dec 2015

04 Dec 2024, 14:20

Poor client service

I paid off all my debt. I informed Debtbusters and asked them to see if there were any outstanding debt. Debtbusters never rep**** but decided to hand me over to attorneys. I asked the attorneys to let me know what was outstanding. Almost 3 weeks later and still there is a deafening silence.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply04 Dec 2024, 14:25
Official
Dear Adri W,
 
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.