Poor and pathetic service

Debt Busters service is pathetic. I app**** for debt counselling in October 2017. I informed them about all the creditors I'm owing money to i.e Absa, African bank and Standard

I was put under debt review and there was an agreement to deduct an amount of R7000 that will be distributed amongst all my creditors. I was further told that no legal action will be instituted against me by my creditors because of the fact that I'm now under debt review.

However, towards the end of April 2018 I started receiving calls from attorneys acting on behalf of Standard Bank, claiming that Standard Bank has not been receiving what is due to them. I immediately sent an email to Debt Busters hoping that they will rectify the mistake/omission of not distributing payment to Standard Bank. I received a replying email from a person called Yaseen who promised to investigate my case. Few days later, Yaseen sent me an email that they can't include my Standard bank debt under the debt review and I must make arrangements to make payments to the attorneys. What makes me angry is that Debt Busters never informed me that the Standard Bank loan account was not included under debt review, or else I would have gone to a reputable debt counsellor. I have sent numerous emails to Debt Busters hoping to be taken serious, but I keep on receiving same email from Yaseen who keeps on saying my problem has been solved and that my ticket is closed. Be warned people. Debt Busters doesn't have consumers' interests at heart. So long they receive their fees all is fine for them!!!!