TM
THABO M

1 reviews | Active since Jul 2021

12 Jan 2022, 11:03

PLEASE REMOVE ME UNDER THIS ****.

GOOD DAY MANAGER

I have been trying to get my request sorted out. But to my surprise, Debt busters is playing funny games with personal information.

I have requested service from you ever since 23rd June 2021 but to this day nothing, I call in everyday to get transferred to the transfer department but no one in this damn company has the access to transfer calls to that department. I have spoken to numerous consultants but all are just so stupid enough to implicate debt busters even further. I have been doing this for more than four weeks now. and all I get is total bull****.

YOU CAN ****EN HELP ME, THEN WHY DELAY WITH MY PROFILE? I NEED THIS DONE TODAY. I HAVE NOTHING TO DO WITH STUPID COMPANY.

I HAVE SPOKEN TO ZIKHONA WHO PROMISED TO CALL ME BACK AT 14:00 TODAY. 19 JUNE 2021.

I HAVE SPOKE TO APELELE WHO WAS SO ****EN DAMN RUDE, I REALLY DONT KNOW WHY DEBT BUSTERS HAVE SUCH PERSONS IN THEIR COMPANY. SHE IS SO ****ED UP TO TGHE POINT WHERE SHE SHOULD NOT BE INTERACTING WITH CLIENTS. ****ED UP SERVICE AS USUAL.

I HAVE SPOKEN TO SISIPHO, ZIMKHITHA, MLUGISI AND ALL THIS CONSULTANTS CAN NOT EVEN DO ASSIST. CAUSE APPERANTLY THEY DO NOT HAVE ACCESS.

MY QUESTION IS THAT WHY HAVE CONSULTANTS TO TAKE OUR MESSAGES IF THEY CAN NOT HELP, BECAUSE OF ****EN SIMPLE ACCESS TO SYSTEM?

I'M ****EN SO ****ED OFF RIGHT NOW.

I'M GOING TO SENT ALL THIS TO NCR COMPLAINS AND ALSO TO HELLO PETTER.

THIS IS SO ****ED UP.

TAKE MY NAME OUT OF THIS I TOLD YOU I DONT WANT THIS ****.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply12 Jan 2022, 12:25
Official
Dear Thabo M

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters

Best regards,