MN
Mzukhona N
1 reviews | Active since Mar 2023
28 Mar 2023, 22:34
Placed under debt review without my consent
I was called by someone to from this company to saying that she is offering me debt consolidation loan and I told her that I don't want debt review or debt counseling and she assured me that it is not. And they flagged me under debt review and I asked them to listen to the call and send me the call because I told the lady many times that I don't want debt review. There was not even a court order on this debt review. I canceled it the first time I noticed that they flagged me. They have made my life very difficult
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Replies (2)
DebtBusters SA's replyOfficial
29 Mar 2023, 07:57Dear Mzukhona N
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
DebtBusters SA's reply29 Mar 2023, 07:57
Official
Dear Mzukhona N
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
MN
Mzukhona N's updateReviewer Update
04 Apr 2023, 09:28Please just send me a call recording of me accepting debt review because I have never signed anything I was applying for debt consolidation loan and I lold your agent many times that I don't want debt review. All I need is a call.
MN
Mzukhona N's update04 Apr 2023, 09:28
Reviewer Update
Please just send me a call recording of me accepting debt review because I have never signed anything I was applying for debt consolidation loan and I lold your agent many times that I don't want debt review. All I need is a call.