gB
george B

1 reviews | Active since Nov 2021

18 Nov 2021, 18:28

Petetic final service

When I joined them they were great . Now that I completed my term , it's like I must beg them to clear my name . All I get everytime is that they cannot get hold of me for the last 8 months . Petetic in completing their task . All I have been asking for is a letter that states that I am debt free . I can go and clear my name by my self , but I cannot as they continue to hold on to the excuse of not getting hold of me . Debt Busters , please I need my name cleared .

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply19 Nov 2021, 08:23
Official
 Dear George B

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters