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Annie D

1 reviews | Active since Mar 2022

05 Apr 2023, 16:13

DebtBusters SA

<div>I did a quote with debt review but never went ahead, The lady I dealt with was *** . I advised her we not going ahead . My husband advised me we are flagged at the credit bureau it confirms we under debt review but we never went ahead. I made contact with the call center even emailed *** and no one is getting back to me to sort out this mess.</div>

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Replies (2)
DebtBusters SA
DebtBusters SA's reply05 Apr 2023, 16:14
Official
Dear Annie D, 

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters. 

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Annie D's update05 Apr 2023, 16:21
Reviewer Update
Thank you, please get this lady to remove my name from debt review as soon as possible