PP
Petula P

1 reviews | Active since Jan 2020

10 May 2023, 09:49

Payments dont come down

I called 2 months ago and called again this month made 2 payments and my total left to pay when up instead of down. Total months left to pay whent up instead of down. Also almost R400 is taken for the free life cover and funeral plocies.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply10 May 2023, 09:51
Official
Dear Petula P,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.