DN
Dikeledi N

1 reviews | Active since Feb 2015

12 Apr 2022, 14:50

payment plan

Please rectify your mistake on my payment plan. I'm left with one month, not 2 months.

0
Replies (4)
DebtBusters SA
DebtBusters SA's reply12 Apr 2022, 14:51
Official
Dear Sidney N

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters. 
DebtBusters SA
DebtBusters SA's reply12 Apr 2022, 14:52
Official
 Dear  Sidney N

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters. 
DN
Dikeledi N's update12 Apr 2022, 15:24
Reviewer Update
Thank you very much. My complaint was resolved within 30 minutes. Thank you!
DebtBusters SA
DebtBusters SA's reply13 Apr 2022, 11:31
Official
Good day,

Thank you for your response.

Kind regard

DebtBusters