LF
Lauren F

1 reviews | Active since Aug 2018

18 Jun 2019, 15:57

Pay back my money

I WAS CONTACTED LAST YEAR FROM DEBT BUSTERS TO SIGN UP WITH THEM I IMMEDIATELY DID PAYMENT WAS MADE MONTHLY TO THEM HOWEVER MY CREDITORS CONTACTED ME APRIL STATING THAT PAYMENT RECEIVED FROM DEBT BUSTERS WAS ONLY PAID IN NOVEMBER I WOULD LIKE TO KNOW WHY WAS MY ACCOUNT DEBITED BUT MY CREDITORS WEREN'T PAID NOW IM WORSE IN TROUBLE WITH LAWYERS BECAUSE OF DEBT BUSTERS NOT PAYING MY ACCOUNT I WANT MY MONEY REVERSED BACK INTO MY ACCOUNT FOR JANUARY AND FEBRUARY AN AMOUNT OF 4242 BECAUSE WHENEVER I CALL THEY DONT HELP ME NOT CONTACT ME BACK BUT THEY ALWAYS CALL WHEN ITS TIME TO COLLECT MONEY BUT CANT PAY ME BACK CAUSE MY CREDITORS WERE NOT PAID IM VERY DISSAPOINTED IN THE MOCK THEY RUNNING TRYING TO SO CALL HELP PEOPLE INSTEAD THEY PUT YOU MORE IN DEBT PLEASE PAY MY MONEY BACK BECAUSE I NOW HAVE TO PAY ATTORNEYS ALL BECAUSE OF DEBT BUSTERS

VERY UPSET AND DISSAPOINTED CLIENT LAUREN FOURIE

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply18 Jun 2019, 16:10
Official
Good day @Lauren, 

Please note your review has been escalated to a Senior Manager who will investigate and get back to you within the next business day. 

You are also welcome to escalate your enquiries by sending an email to *** or log in on the online client portal www.smartcents.co.za where you can view your specific payments and accounts information, as well as liaise directly with a Relationship Manager (via contact us). 

Regards
The DebtBusters Team
LF
Lauren F's update18 Jun 2019, 16:20
Reviewer Update
I already emailed to the above mentioned email address and they said they will get back to me withing 5 business days however it's two weeks already but still no response I just want my money reversed so I can pay the attorneys which debt busters is the cause of me dealing with attorneys cause my creditors was only paid once and I've been paying since I joined the last payment was in February whenever they need to contact my creditors it's always a problem so please can I have my money back so I can pay them by the 20th and thanks for putting me more into debt my main goal bfor signing up was to not get debt cause I could afford my payment back then but now they put me into trouble with attorneys so please pay my money back before the 20th because I'm not going to borrow money cause I have to pay debt because of debt busters please pay my money pack for January and February caude December I did a eft that can also be paid back cause they are quick to phone but can't stick to the promises and rip people off cause December I send a email stating I have to make a payment because I won't be having the money by the 25th and they were quick to phone to get the money paid but now when you log a complaint that creditors wasn't paid I don't get help it's the 3rd Month already and still no feedback so now I've had it I don't wanna send any details to that debt busters email anymore cause I've done that I just want back what's mine